Congratulations EMWD for Being Tops in Customer Satisfaction!
Eastern Municipal Water District (EMWD) was recently honored with the prestigious J.D. Power and Associates award for the 2018 Water Utility Residential Customer Satisfaction Survey. Satisfaction is gauged by measuring 33 attributes within six factors: delivery, price, conservation, billing and payment, communications and customer service.
“EMWD is incredibly honored by this award,” EMWD President David Slawson said. “This recognition highlights the work of our entire organization and our commitment to creating a positive and interactive customer service experience.”
EMWD was also recognized as highest in customer satisfaction in the western region for its customer communications efforts.